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This guidance is an update of the guidance note “COVID-19: How to include marginalized and vulnerable people in risk communication and community engagement” based on feedback the RCCE group received from humanitarian partners responding to COVID-19. It provides information on additional marginalized and vulnerable groups and how to include them in risk communication and community engagement (RCCE) activities. The document should be used to tailor approaches for people in different groups and contexts. It identifies five key steps:

Step 1: Gather basic information;

Step 2: Implement a community perception survey;

Step 3: Tailor your strategy and activities to the group you want to include;

Step 4: Address stigma;

Step 5: Regularly check what works and what doesn’t.

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Safeguarding Essentials