Learning synthesis and global review of DRC's feedback and complaint mechanisms
Date
Publisher
Danish Refugee Council
Link
Learning synthesis and global review of DRC's FBCM
Cover

This learning brief from the Danish Refugee Council (DRC) highlights their top 10 key obstacles and opportunities in implementing Feedback and Complaint Response Mechanisms (FCRMs).  Learnings are presented from a global review, which was undertaken to systematically collect different experiences and practices of DRC country offices in regard to the design, implementation and management of FCRM’s. 

Type of document
Infosheet/leaflets
Countries this relates to
Global
Language of materials
English
Type of safeguarding this relates to
Protection from sexual exploitation and abuse and sexual harassment; PSEAH
Programme/thematic areas
Development (generally)
Humanitarian
General programming

 
 

Safeguarding Essentials