drawn image of four characters ouf of the elearning course

The RSH is developing a series of five online training modules called Safeguarding Matters. The modules use scenario-based learning to tell the story of a fictitious civil society organisation called Family Health Frontiers (FHF). Over the five modules, learners join the FHF team as they seek to become a safer organisation and navigate safeguarding challenges.

This is the OFFLINE version of the available modules.  If you would like to receive a certificate, please go to this page, and complete the test. 

Each module will be accompanied by safeguarding notifications which will provide additional learning prompts for up to two months after the module has been completed.

These modules are aimed at non-safeguarding specialists in civil society organisations (CSOs) who want a flexible approach to learning, to learn key facts about safeguarding, gain knowledge, do activities and achieve an RSH certificate. Safeguarding specialists will also benefit from technical information, links to helpful resources and ability to engage with the safeguarding challenges facing CSOs. All those working across the development and humanitarian sectors will find these modules useful. 


These modules contain content that you may find distressing

Intro for Module 1

Safeguarding Matters Module 1: Getting started

This is the first module of a five-part e-learning series on safeguarding. The series introduces key safeguarding concepts through the story of FHF - a national civil society organisation dealing with real safeguarding issues.

Your role is to engage with members of the FHF team as it works to ensure safeguarding against Sexual Exploitation, Abuse and Harassment is included as an essential part of a new programme.

Learning Outcomes

This module will help you:

  • Define safeguarding terms;
  • Understand safeguarding responsibilities within an organisation;
  • Recognise the importance of workplace behaviours in safeguarding.

Study time: 30 minutes.


Intro for Module 2

Safeguarding Matters Module 2: Getting started with partners

In Module 2, learners continue to accompany FHF, as they submit a funding proposal for a new programme, complete a safeguarding due diligence assessment and identify programme partners. Safeguarding across the programme management cycle and safeguarding risks are also explored.

Learning Outcomes

This module will help you:

  • Understand the importance of safeguarding due diligence for organisations and partners;
  • Identify key safeguarding activities within the programme cycle for safe programming; and 
  • Recognise the need for strong leadership and organisational culture in moving towards safe practices.

Study time: 1 hour.


Intro for Module 3

Safeguarding Matters Module 3: Getting going with safe programmes

In Module 3, learners continue to accompany Family Health Frontiers (FHF), as they visit Sure Health Africa (SHA), an implementing partner of the new Infant Immunisation Programme. Learn what is important when planning project visits and find out what happens when risks are not adequately identified or addressed.

Learning Outcomes

This module will help you:

•    Preparing and undertaking a safeguarding field monitoring trip to an implementing partner;
•    Supporting the partner agency with hosting a VIP event; and
•    Responding to a disclosure and making a report.

Study time: 1 hour.

As you complete the modules, you can share your reflections, questions and comments about what you learned with your peers on our Online Communities discussion forum.

Organisations in Nigeria have also used the online modules to stimulate safeguarding discussions. To listen to a short clip on how, click here!


Intro for Module 4

Safeguarding Matters: Getting Complaints Sorted

Here you will continue with FHF on their safeguarding journey. 

The module will address how safeguarding is covered in: 

  • Receiving a safeguarding incident report and making an initial assessment;
  • Supporting the investigation process; and
  • Preparing and undertaking an internal safeguarding review to learn lessons and improve practice.

Study time 45-60 minutes

Learning Outcomes

  • Become familiar with what information needs to be included in a safeguarding incident report;
  • Recognise the importance of assessing whether an investigation is required, gathering information (where this is necessary) to make that assessment and planning the response;
  • Understand the key stages involved in an investigation process; and
  • Know the importance of an internal safeguarding review to learn lessons and improve practice following a critical incident.


Intro for Module 5

Safeguarding Matters: Safe Monitoring, Evaluation and Learning (MEL)

Here you will continue with FHF on their safeguarding journey. 

The module will address how:

  • Safeguarding should be considered and built into monitoring, evaluation and learning (MEL) activities throughout the programme cycle; and
  • MEL can support the safeguarding journey of an organisation or programme.

Study time 45-60 minutes

Learning Outcomes

  • Become familiar with the basic principles for ensuring safe MEL;
  • Understand how to gather feedback on safeguarding through routine monitoring activities;
  • Understand the importance of safeguarding programme participants, community members and staff involved in MEL activities; and
  • Identify safeguarding risks within MEL activities and be able to apply basic principles of safe MEL to address these.
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Submitted by Sékou DIALLO on Sat, 05/14/2022 - 04:34 (UK time)


Bonjour chers partenaires,la formation s'étend sur combien de temps.
Quand est ce que je pourrais avoir accès au module 4 pour l'évaluation,car la première tentative n'a pas marché et on me refuse de rentrer dans la case de test pour raison qu'il n'y'a aucune tentative autorisée,et pouquou?

Submitted by Caroline Walker on Wed, 06/22/2022 - 13:09 (UK time)


It looks like the module 5 in Amharic isn't available to download (only French and English). Is there a plan to add this soon? Many thanks, Caroline

Submitted by Eszter Farkas on Thu, 06/23/2022 - 10:31 (UK time)

In reply to by Caroline Walker


Hello Caroline. Thank you for the question. Module 5 of the Amharic version is not yet available but will be soon, and then we will upload it to the website. Thanks!

Submitted by Esmail Ahmed on Tue, 11/29/2022 - 08:30 (UK time)


It is supposed that the module two will not appear until you complete the module one e.t.c.
That will help us not get confused or astray.

Dear Esmail, thank you for the feedback. In the online learning platform, there is no limitation on what order you complete the modules in. And we cannot limit the order in the offline version. We still hope that you find the e-learning beneficial.


Safeguarding Essentials