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Template English 275.5 KB 275.5 KB

This document was designed to help guide IRC country offices to develop a localised and contextualised Standard Operating Procedure (SOP) that will work for clients reporting safeguarding concerns. The document should be read in conjunction with IRC's Global Handling Framework For Preventing and Responding to Safeguarding Violations Experienced by IRC Clients.  

The SOP template is divided into five sections: Prevention and preparedness, reporting, report escalation and investigation, response and support services and learning and reflection process. 

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