portrait of Ms. Lucy Heaven Taylor
List of services offered
Organisational culture
Safe programming
Standards, audits and reviews
Systems and procedures for safeguarding implementation
Policy development
Survivor-centred case handling and referrals
Type of client
Community-based organisations
Non-Governmental Organisations
International Non-Governmental Organisations
Research and academic institutions
Multi/bi-lateral donors of aid and development
United Nations
Government / Public Sector
Safeguarding expertise
Protection from sexual exploitation and abuse and sexual harassment; PSEAH
Child safeguarding
Programmatic / thematic area(s)
General programming
Context in which services are delivered
Geographical coverage
Languages spoken

Lucy is a leading safeguarding and PSEA practitioner.  She has 15 years experience in safeguarding, including as a PSEA adviser for a large INGO.  She has been a consultant for eight years.  Lucy is based in Oxford, UK and works globally.

She now provides consultancy on safeguarding and PSEA to NGOs, government and UN agencies including CHS Alliance, Bond, CARE and DfID.  Her work focuses on safeguarding prevention, training and investigations.  Lucy is an Associate Trainer for Bond and CHS Alliance.

Recent projects include

  • Training DfID investigators in safeguarding
  • Developing key core safeguarding documents for Bond to be shared on website for NGOs to use and adapt
  • Designing and delivering Bond training on safeguarding
  • Developing widely used PSEA Implementation Handbook for CHS Alliance
  • Lead Facilitator for CHS Alliance Investigating SEA Complaints workshops globally, including delivering training a diverse range of clients including training WFP and DfID investigators on how to investigate SEA
  • Safeguarding expert on the Humanitarian Leadership Academy’s highly acclaimed Safeguarding Essentials online training, and award winning Safeguarding Training VR experience

Lucy is member of DfID’s safeguarding experts reference group, the Inter-Agency Standing Committee PSEA Technical Experts group and the UKCDR (UK Collaborative on Development Research) safeguarding experts reference group.

Lucy is also an Associate Lecturer on the Masters for Emergency and Development Practice at Oxford Brookes University.

We would welcome your feedback on this service provider. Please do use the feedback form or complaint form. We also offer a mechanism for complaints and reports on the support services obtained through the Hub.

Contact details

Tel. +44 (0)7810 490024

Email. [email protected]

Skype. Lucy.Heaven.Taylor


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