The RSH is developing a series of five online training modules called Safeguarding Matters. The modules use scenario-based learning to tell the story of a fictitious civil society organisation called Family Health Frontiers (FHF). Over the five modules, learners join the FHF team as they seek to become a safer organisation and navigate safeguarding challenges.

Each module will be accompanied by safeguarding notifications which will provide additional learning prompts for up to two months after the module has been completed.

These modules are aimed at non-safeguarding specialists in civil society organisations (CSOs) who want a flexible approach to learning, to learn key facts about safeguarding, gain knowledge, do activities and achieve an RSH certificate. Safeguarding specialists will also benefit from technical information, links to helpful resources and ability to engage with the safeguarding challenges facing CSOs. All those working across the development and humanitarian sectors will find these modules useful. 


These modules contain content that you may find distressing.

The first two modules are available now in English and French. The remaining modules and RSH safeguarding notifications will become available in Amharic, Swahili, Arabic and Hausa throughout 2021.

You can also complete the course offline. To download the modules in PDF format, click here!

Intro for Module 1

Safeguarding Matters Module 1: Getting started

This is the first module of a five-part e-learning series on safeguarding. The series introduces key safeguarding concepts through the story of FHF - a national civil society organisation dealing with real safeguarding issues.

Your role is to engage with members of the FHF team as it works to ensure safeguarding against Sexual Exploitation, Abuse and Harassment is included as an essential part of a new programme.

Learning Outcomes

This module will help you:

  • Define safeguarding terms;
  • Understand safeguarding responsibilities within an organisation;
  • Recognise the importance of workplace behaviours in safeguarding.

Study time: 30 minutes.


Intro for Module 2

Safeguarding Matters Module 2: Getting started with partners

In Module 2, learners continue to accompany FHF, as they submit a funding proposal for a new programme, complete a safeguarding due diligence assessment and identify programme partners. Safeguarding across the programme management cycle and safeguarding risks are also explored.

Learning Outcomes

This module will help you:

  • Understand the importance of safeguarding due diligence for organisations and partners;
  • Identify key safeguarding activities within the programme cycle for safe programming; and 
  • Recognise the need for strong leadership and organisational culture in moving towards safe practices.

Study time: 1 hour.


Intro for Module 3

Safeguarding Matters Module 3: Getting going with safe programmes

In Module 3, learners continue to accompany Family Health Frontiers (FHF), as they visit Sure Health Africa (SHA), an implementing partner of the new Infant Immunisation Programme. Learn what is important when planning project visits and find out what happens when risks are not adequately identified or addressed.

Learning Outcomes

This module will help you:

•    Preparing and undertaking a safeguarding field monitoring trip to an implementing partner;
•    Supporting the partner agency with hosting a VIP event; and
•    Responding to a disclosure and making a report.

Study time: 1 hour.


Intro for Module 4

Safeguarding Matters Module 4: Getting complaints sorted

This is the fourth module of a five-part e-learning series on safeguarding. The series introduces key safeguarding concepts through the fictional story of FHF and their partner, Sure Health Africa, dealing with real safeguarding issues.

Your role is to engage with members of the FHF team as it responds to a safeguarding complaint, works with an investigator and learns lessons from an internal review of their safeguarding practices.

Learning Outcomes

In this module you will continue with FHF on their safeguarding journey. The module will address how safeguarding is covered in:

  • Receiving a safeguarding incident report and making an initial assessment;
  • Supporting the investigation process; and
  • Preparing and undertaking an internal safeguarding review to learn lessons and improve practice.

Study time 45-60 minutes


This module is not an investigation training and will not equip you to be an investigator.

It shows the investigation process to help you understand the stages involved in an investigation.

It demonstrates the value of using external investigators and how to involve external statutory agencies safely, for example the police.

As you complete the modules, you can share your reflections, questions and comments about what you learned with your peers on our Online Communities discussion forum.

Organisations in Nigeria have also used the online modules to stimulate safeguarding discussions. To listen to a short clip on how, click here!

To access the RSH Online Learning courses, you need to have registered a user account with us and be logged in.